5 Hotwire Communications Customer Reviews
Rating breakdown
Overall
Speed
Pricing
Service
Christine S | 02-22-2023
Verified User
My community( Rosedale Golf and Country Club board members)signed us up for 10 year contract. Worst cable experience I've ever had. Television frequently shuts off, poor lip synching, voice control doesn't always work, poor selection On Demand; the list is endless.
Was this review helpful? 0 0Verified U | 07-11-2022
The pricing can be better. I rarely have any connection or lag issue which is good. However, due to building contracts i cannot change my provider so I am stuck.
Was this review helpful? 3 1Verified U | 07-11-2022
cant say there is anything I like about hotwire actually i call them crapwire and that name suits them better
Was this review helpful? 1 0Verified U | 07-07-2022
I haven't had any major issues so far with my provider. At first we had a lot of outages but now everything works great.
Was this review helpful? 1 0DONALD M | 11-05-2018
Every time I change channels I have to sit and wait 15 second before I get a new full screen. Hot Wire uses the 15 seconds to expose the viewer to lota and lots of very useless information. This is especially annoying when watching football games this time of the year. I called their Service Department, and they sent me a technician...he could not change this rediculouse waste of TV time, but said, "All TV companies do that"....which is absolute nonsense, inasmuch as I know is wrong because I still have Charter in St. Louis where I live 50% of the year, and the Hot Wire Co. just replaced Comcast here in Bonita Bay, in bonita S[rings, FL. These two companys dominate the USA, and both have ZERO annoying message between channel changes. Hot Wire, on the other hand, is so tiny of a company that they do not even publish their number of customers, but have some customers in "areas" that have about 300,000 total population.
Was this review helpful? 44 11