16 Fidelity Communications Customer Reviews
Rating breakdown
Overall
Speed
Pricing
Service
Doris K | 03-07-2023
Fidelity use to be amazing when we first had it installed. Ever since they sent an email saying they were upgrading it has sucked!! My devices will not connect and the signal is so weak at times that my devices will not even bring up my internet connection. Desperately looking for a replacement as their customer services acts like I’m stupid. Their technician even said it was because is the upgrade and they have communicated the issue to their upper management, without success.
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Verified U | 07-11-2022
I have very little problems. Customer service is very good.pleased with overall service.
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Verified U | 07-11-2022
My internet provider handles problems quickly and satisfying I really have no problems with it
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Verified U | 07-10-2022
My experience with my internet service provider is usually great. It would be better if it were cheaper.
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Verified U | 07-10-2022
I like the speed and the company and the service they offer. They could do a faster speed.
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Verified U | 07-10-2022
The internet is fast like promised. They were very quick to set it up and when I wanted to change plans, it was a quick and easy progress. I also like the deals they have.
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Verified U | 07-06-2022
I like the fact that they are specific to my needs. The price is okay. I love the speed.
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Verified U | 07-05-2022
I think that Fidelity is a very good internet service provider.I'm very satisfied.
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Verified U | 07-05-2022
Less connections to a single node would help a great deal. Slowdowns occur more at night and on days when more people have the day off.
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Verified U | 07-01-2022
The internet service I receive from my ISP is okay, but there are occasions when it keeps going out and isn't reliable, and it is very frustrating. Also, the price kept going up every 6 months for a while until it finally stopped, and it's really too much for how unreliable it is. The customer service used to be better, but it is almost impossible to get in touch with anybody right now.
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